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POLICIES + LIABILITY WAIVER

  • All students must complete a liability waiver before attending their first class.

  • All classes are held in our well ventilated studio feet away from the Hilo Bay Ocean Breeze​

  • We ask that students exhibiting any symptoms of cold or flu not attend class until they are no longer showing syptoms. Please do your part in keeping our community well.

  • Hand sanitizer is offered upon entry.  You may also wash your hands in our bathroom.  

  • BYO Yoga mat, water and towel.  We do have mat rentals available upon request, we suggest you bring a yoga towel for added grip. Equipment is sanitized between each use. 

  • We have increased our cleaning regimen to sanitize all commonly used surfaces (handles, bathroom surfaces, railings, etc) in between each class using CDC approved cleaners.

CANCELLATION POLICY

Please cancel up to 3 hours prior to class start to receive a reschedule for your visit. Failure to cancel within the 3 hour cancellation period will result in a non refundable visit and considered a no show. If you are on a monthly membership there will be a $5 penalty fee per no show. We are limited to the amount of students per class so please be considerate to allow others to sign up if you are unable to make it.

 

Please email evryfitness@gmail.com in the subject line "ATTN: Cancel my visit" so we may get back to you in a timely manner.

By checking the box "I agree to the studio policies" you are agreeing to the following:
Classes are non-refunandable.
New Student unlimited weekly plans are for one person and a one time use.
You may RESCHEDULE up to 3 hours prior to class time starting for the same format (i.e. Barre can be rescheduled for a future Barre class) - this function can be performed by logging in to your account, going to your bookings and clicking reschedule. 
If you need to reschedule and prefer to use your credit towards a different class of the same value please email evryfitness@gmail.com to request. Please include the class format and time. Once your request is approved you will be rescheduled and notified with an email. This request must be submitted at least 3 hours prior to class starting for the original class you were signed up for.

*NO SHOWS will not be refunded.
A no show is no notification within 3 hours prior to class starting and not showing up to a class you are signed up for. Notification must be done 3 hours prior to class time starting in order to give those on the waitlist an adequate amount of time to prepare to come to class.
Class passes will not be returned to your account in the case of a no show.
Monthly memberships will incur a $5 penalty fee for a no show.

Choose to opt in for reminders when signing up for class to ensure you are aware that you are booked for an upcoming class.

If you are on the waitlist, you have not been charged. Once you are moved to a class from the waitlist you will be invoiced for a drop in. If you are on class passes or membership this will be taken from your account. If you are choosing a drop in method please contact us to pay for your class.
If you are on the waitlist and have been notified of a spot opening up but are unable to secure your spot online, please contact us to allow us to resolve this.
Unfortunately our POS system does not always register cancellations once a class is booked out. We will always do our best to get you signed up for your desired class when on the waitlist. Do not hesitate to reach out so we can help.

Due to limited capacity we ask that you follow studio policies so that we can better serve the collective.

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